Privacy and Data Protection Policy
Under this Privacy and Data Protection Policy, Crampa in its capacity as a controller takes into account the privacy and the need to protect natural persons' data. In accordance with the legislation in force and the best practices, the company shall implement the necessary technical and organizational measures to ensure the protection of Personal Data.
The Personal Data required for the provision of Crampa products shall be collected and processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 April 95/46 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR) as well as the applicable national or Union law.
We never use or install spyware and cookies on your computer.
Guarantees for lawful processing of the Personal Data
The processing of Personal Data of customers (natural persons) shall be carried out only for the purpose of:
a) managing and executing customer requests for products;
b) compliance with a legal obligation to which Crampa is subject;
c) protection of the company’s legitimate interest.
What types of data does Crampa process
a) identification data: name, e-mail, contact address and phone;
b) information on the requests/orders;
c) other feedback received from the customers.
How do we protect Personal Data
In order to ensure adequate protection of Personal Data, we implement all the necessary organizational and technical measures provided for in the applicable legislation as well as the best practices.
When do we erase Personal Data
The use of Personal Data for the purposes related to the contractual relationship shall cease upon the termination of the contract but the data shall not be destroyed until the final settlement of all financial relationships and/or with in the terms for data retention under the applicable laws.
When and why do we share Personal Data with third parties
Crampa shall not provide Personal Data to third parties before making sure that all technical and organizational measures for the protection of the data have been implemented. In this case, Crampa shall remain responsible for the confidentiality and security of the Personal Data.
Categories of recipients to which we provide Personal Data:
a) postal operators;
c) payment organizations.
How you can access and update your Personal information
The accuracy of all information is important to Crampa. If any of the Personal Data provided changes, please advise us and we will update this. If you have questions over the Personal Data held, please ask us.
Legal rights relating to Personal Data
Subject to the GDPR, the Individuals’ legal rights are:
a) the right of information;
b) the right to rectification or cancellation;
c) the right to restriction of processing;
d) the right to data portability;
e) the right to object to the processing of Personal Data.
You also have the right to complain to a Data Protection Supervisory Authority about the processing of your Personal Data by Crampa - https://www.cpdp.bg/
Contact details regarding the Privacy and Data Protection
65 Evlogi & Hristo Georgievi Blvd., Sofia, Bulgaria
tel.: +359 899 155 680
Yana Grozeva – legal advisor